Support

We're a small team and we read every message.

Email support@unhooked.today and we'll get back to you, usually within a day or two. The quick answers are below.

Manage or cancel your subscription

On your iPhone: open Settings, tap your name, then Subscriptions, then Unhooked. You can also reach this from Profile, then Manage subscription, in the app. Canceling stops the next renewal; you keep access until the period ends.

Restore a purchase

New phone, or reinstalled the app? Open the paywall or Profile and tap Restore purchases to bring back an active subscription on the same Apple ID.

Delete your account and data

In the app: open Profile, then Account & backup, then Delete account. This permanently erases your iCloud backup and on-device data. Deleting the app also removes on-device data.

Free trial and billing

The trial is free for three days. If you don't cancel at least 24 hours before it ends, it converts to a paid subscription at the price shown. Refunds are handled by Apple through the App Store.

Your privacy

Your recovery data stays on your device and your own iCloud. See the Privacy Policy for the full picture.

Still stuck?

Write to support@unhooked.today with your device model and iOS version and we'll help you sort it out.